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Shipping & Returns

Returns Policy

Contact us within: 5 days of delivery
Returns are accepted on a case by case basis. 
Contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
  • The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    Conditions of return
    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
    Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
me if you have any problems with your order.
 

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four (4) weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.